Help Center/General & Troubleshooting

General & Troubleshooting

About Ghost Exchange

Learn about Ghost Exchange's mission, team philosophy, and commitment to privacy.

About Ghost Exchange

Ghost Exchange exists for one reason: your financial transactions are nobody's business.

Our Mission

We believe that privacy is a fundamental right, not a privilege. Traditional financial systems and even most cryptocurrency exchanges require you to hand over personal information just to move your own money.

Ghost Exchange eliminates this requirement entirely.

How We're Different

FeatureTraditional ExchangeGhost Exchange
RegistrationRequiredNone
KYC/IdentityRequiredNone
Transaction logsPermanentPurged after completion
PrivacyMinimalMaximum (XMR layer)
Fund custodyExchange holds fundsDirect swap

Our Principles

  • Privacy by default — Not as an option, as the standard
  • Minimal data — We can't leak what we don't store
  • Transparency — Open about our fees, rates, and processes
  • Reliability — 99.9%+ uptime across multiple server nodes
  • Simplicity — Exchange in 3 clicks, no learning curve

Technology

  • XMR privacy layer breaks all chain analysis trails
  • TLS 1.3 with forward secrecy for all connections
  • Ephemeral session processing — no persistent data storage
  • Multi-region server infrastructure
  • Real-time rate aggregation from 5+ liquidity providers

Contact

Have questions? Visit our Support page or browse the Help Center.

Ghost Support

Available

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